Review and Improve the PO and Supplier Invoice Applications and implement necessary enhancements.

Implement the option to change Purchase Orders within the Purchase Order Application.  

Create a Prepay module application that can automate clearing, reconciling, and reporting balances.

Define and implement standard KPIs and a dashboard for Shared Services.

Support the FY2025 September Board Meeting.

Implement Microsoft Purview and Egnyte Secure & Govern modules to manage sensitive content. 

Understand Purview's application to Microsoft Fabric. Work with Lantern to select at least one business case and apply fabric to our Fabric Lakehouse.

Review, document, and fine-tune our Cybersecurity and hardware management policies and procedures.

Support the FY2025 February Board Meeting

Support the FY2025 May Board Meeting.

Perform a full IT security audit review and document all policies and procedures.

Quarterly Cybersecurity end-user campaigns.

Develop a Document Library that is secure, searchable, and AI-ready for Supplier Invoices and Contracts.

Run a yearly Customer Service Satisfaction Survey and present the findings and an action plan.

Outline and present a 3-year Digital Transformation strategy for the department.

Implement a standard project management and a standard project prioritization tool.

Reorganize the department to carry out the plan for digital transformation.

Implement a multi tier structures helpdesk in Atera. Utilizing Chris Moore and possible Helpdesk support. 

Conduct a standard post-implementation analysis and learnings after major program deployments.

Conduct a standard AV feedback analysis and learnings after each board meeting.

Obtain Power Apps Consultant PL-200 Certification.

Implement Power Automate AI data extraction model for the Supplier Invoice application. 

Select one process and implement Microsoft Process Mining to optimize and uncover automation opportunities. 

Test and develop one training module using HeyGen AI-powered video creation application. 

Expand Microsoft Office365 CoPilot AI to selected AFM core users.

Establish IT, Data Governance, and Cybersecurity KPIs.

Test AI capabilities in our Customer Service Ticketing system using CoPilot.

Implement a quarterly AV training program for all employees.